define('HELPDESK_TITLE', 'Help Desk');
define('MY_ACCOUNT_ADDRESS_BOOK', 'My Help Desk');
?>
// define the filenames used in the project
// defines for support ticket system
define('FILENAME_SUPPORT', 'helpdesk.php');
define('FILENAME_SUPPORT_ADDED', 'support_sent.php');
define('FILENAME_SUPPORT_TRACK', 'helpdesk.php');
define('FILENAME_SUPPORT_TICKETS', 'helpdesk.php');
define('FILENAME_SUPPORT_TICKET_INFO', 'support_info.php');
define('FILENAME_SUPPORT_TICKET_ALTER', 'support_ticket_alter.php');
define('FILENAME_SUPPORT_TRACK_DETAILS','support_track_details.php');
define('FILENAME_SUPPORT_EMAILS', 'support_email.php');
define('FILENAME_ASK_FAQ', 'ask_faq.php');
define('TABLE_SUPPORT_FAQ', 'osc_support_faq');
define('TABLE_SUPPORT_ANNOUNCEMENTS', 'osc_support_announcements');
define('TABLE_SUPPORT_TICKETS', 'osc_support_tickets');
define('TABLE_SUPPORT_DEPARTMENT', 'osc_support_department');
define('TABLE_SUPPORT_PRIORITY', 'osc_support_priority');
define('TABLE_SUPPORT_ASSIGN', 'osc_support_assign');
define('TABLE_SUPPORT_STATUS', 'osc_support_status');
define('TABLE_SUPPORT_TICKETS_HISTORY', 'osc_support_ticket_history');
define('FILENAME_POPUP_FAQ', 'popup_faq.php');
define('FILENAME_NEWS', 'news/news.php');
define('FILENAME_NEWS_ZEIGEN', 'news_zeigen.php');
define('FILENAME_NEWS_MAILEN', 'news_mailen.php');
define('FILENAME_NEWS_DRUCKEN','news_drucken.php');
define('FILENAME_NEWS_ARCHIV','news_archiv.php');
define('TABLE_NEWS', 'osc_002_news');
define('TABLE_DELIVERY', 'osc_products_delivery');
define('NEWS_SHOW_LIMIT', '5');
define('TABLE_FAQ', 'osc_faq');
define('FILENAME_FAQ', 'faq.php');
define('SUPPORT_OPENED', 1);
define('SUPPORT_REOPENED', 2);
define('SUPPORT_CLOSED', 3);
require(DIR_WS_FUNCTIONS . 'support_functions.php');
require(DIR_WS_CLASSES . 'support.php');
require(DIR_WS_CLASSES . 'object_info.php');
?>
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